Privacy Policy

1. Introduction

Welcome to Flux Kontext AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation and editing service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Email address
• Name (if provided)
• Profile information
• Payment information (processed securely through our payment providers)
• Communication preferences

2.2 Usage Information

We automatically collect information about how you use our service:

• Images you upload and generate
• AI model preferences and settings
• Credit usage and subscription details
• Device information and IP address
• Browser type and operating system
• Usage patterns and feature interactions

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

• Provide and improve our AI image generation services
• Process your payments and manage subscriptions
• Communicate with you about your account and our services
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our AI models
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party providers who assist us in:

• Payment processing (Creem, Stripe)
• Cloud storage and computing (Cloudflare, AWS)
• Analytics and performance monitoring
• Customer support services
• Email communications

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure payment processing
• Regular backup and disaster recovery procedures

6. Your Rights and Choices

6.1 Account Management

You can:

• Access and update your account information
• Download your data
• Delete your account and associated data
• Manage communication preferences

6.2 Data Rights (GDPR/CCPA)

If you are in the EU or California, you have additional rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to restrict processing

7. Image Content and AI Training

7.1 Your Images

Images you upload and generate are stored securely and are not shared publicly unless you explicitly choose to do so. We do not use your personal images to train our AI models without your consent.

7.2 AI Model Improvement

We may use aggregated, anonymized usage patterns to improve our AI models and services, but this does not include your personal images or identifiable information.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Website: https://flux1kontext.ai/contact

12. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained until you delete your account, while usage logs may be retained for up to 2 years for security and analytics purposes.